• Do I have to put a deposit down at the time of scheduling?
    • Yes, a deposit is due at the time of scheduling your session or event. Deposits are securely processed through the link in the Payments & Gift Certificates tab.
    • Deposits are applied to your balance, which is due in-full on the day of the photoshoot, unless a payment plan has already been arranged. *Payment plans ONLY APPLY to weddings, destination packages, all branding packages 4 hrs+, live sports coverage, and boudoir packages, and will incur a service fee of 3% per payment and charge your account every two weeks until your balance is fulfilled.
    • IMAGES WILL NOT BE EDITED UNTIL YOUR BALANCE IS PAID IN-FULL.
  • What if I have to cancel or reschedule? 
    • A 72-hour reschedule notice is required in order for your deposit to be applied to the reschedule date. IDeposits are non-refundable for cancellations.
    • One reschedule date will be honored without having to put down another deposit. For subsequent reschedules, a new deposit is required regardless of notice given.
  • How long does it usually take to hear back when I submit a question or request to book a shoot?
    • Typically 1-2 business days, or less. If you have submitted a contact form and have not heard back after 48 hours, please submit another form! Although a rarity, sometimes technology fails us and extenuating circumstances happen. Please submit a second form and note that it is the second request in the comments. I appreciate you!
    • Please specify whether you prefer an initial consultation by phone call, email, or text when filling out contact form. It helps me to prioritize our conversation.
  • What factors go into photography session prices?
    • Prices include considerations for (but not limited to): ongoing client consultation, length of photo shoot, travel time, editing time, equipment, final product shipping/delivery, professional licensing & insurance, etc. *Most locations require photographers to be licensed & insured. Proof of business license &/or available upon request.
    • Editing takes time and attention to detail. Each and every image is customized just for you, highlighting everyone’s best attributes.
    • ALL INDIVIDUAL/SITE-SPECIFIC PERMITS &/OR ADMISSION FEES FOR PHOTOGRAPHER WILL BE APPLIED TO YOUR FINAL BALANCE. **EXCEPTION: DE STATE PARK PHOTOGRAPHY PERMITS. I maintain a yearly DE State Park Photography Permit.
    • Client vehicle(s) parking fees, as well as all client admission fees for client’s entire party at any location on the day of the shoot will be paid by the client.
  • Can I purchase a gift certificate for someone?
    •  Absolutely! Gift certificates expire one year after initial issue date, and can be purchased for any dollar amount. Please see Payments & Gift Certificates tab for more details.
  • Is there a travel fee? 
    • A travel fee of $50 will be added to distances greater than 50 miles in-between me to you, and will be included in the final balance.
  • Can I pay by personal check or money order?
    • While deposits must be made electronically to secure your date & time, I accept money orders, business/personal checks and cash for final balances.
    • A $50 fee will be applied for business/personal checks returned for insufficient funds, and images will not be edited until payment arrangements are made directly, and balance is paid in full.
  • Can I share my photos on social media sites?
    • Absolutely! I kindly ask for a photo credit or “tag”. Word-of-mouth is the best form of advertisement!
      • Instagram: @jenbeers
      • Facebook: Jennifer Beers Photography